Provide service, advice and support with the highest level of professionalism valuing rules and procedures as a tool to achieve the objectives of the Organization and the desired outcome

 Contribute towards smooth internal functioning of the organization through dissemination of information, extensive use of automation and information technology, updating and simplifying procedures and instructions to the changing environment

 Developing proper record and data management systems and standard process sheets to ensure procedural compliance

 Training of Officers and staff to enhance the knowledge and skill, secure better focus and ownership of task and increase their yield

 Monitoring delays, identifying bottlenecks and implementing remedial measures

 Promoting transparency and accountability in decision making process

 Mentor subordinates and build teams

 Promote harmonious relations and secure maximum amount of cooperation from the employees